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You are watching: Why has my tv screen gone pink

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We have actually a NS-32DD310NA15 in my daughters room. Eexceptionally time she turns the tv off, the next time she turns it on the screen is pink. Pushing any of the butlots on the remote or tv does nopoint. We need to unplug the cable box and also reset it and also the tv. Cable male shelp the tv could need a firmware upday. Yes or no?
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Insignia™!What you"re describing sounds like a typical HDMI HDCP error. You can try re-initiating the handshake between the 2 gadgets by disconnecting power, removing the HDMI cable, reversing the ends of the HDMI cable, and also then reconnecting every little thing.If that does not fix it it could be your HDMI cable is starting to fail and would certainly must be replaced.Regards,JeremyInsignia™ Support
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Hello Tenxsixplus9,I"m not certain if it will certainly work-related or not, but it"s worth a swarm.When you revolve the TV ago on and also it has that pink display screen. Turn the cable box off and then back on and also see if you acquire the photo earlier without having actually to recollection every little thing on the cable box.Additionally, you have to be able to switch to a various input on the TV and then switch earlier to the HDMI input the cable box is on and the photo need to come ago.Let us know just how it goes.Regards,JoshInsignia™ Support
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Insignia™!Can you administer the model number for your product? It have to begin via NS-What do you have actually linked to the TV? Do any of those gadgets affix via HDMI? Once the pink display occurred has it not gone away? Can you lug up and also view the TV menu?Regards,RyanInsignia™ Support
I"m having the exact same difficulty - it was fine till now, currently it looks like it"s lacking a color and also everyone"s challenge is a weird shade. Very pink. I tried to update the firmware but everytime I put the model # in under "Support" I save obtaining directed earlier to the product web page with no upday. HELP - its not even a year old!


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Insignia™!Can you provide the design number for your product? It must begin via NS-What perform you have linked to the TV? Do any kind of of those devices attach with HDMI? Once the pink screen happened has it not gone away? Can you carry up and see the TV menu?Regards,JoshInsignia™ Support

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