18. In the context of interaction obstacles, which of thecomplying with statements is true of civility and also incivility?

a.

Civility creates interaction obstacle and also jars people"semovements.

You are watching: In the context of communication, which of the following statements is true?

b.

Worklocation incivility is low-intensity deviant workplacebehavior.

c.

Incivility cannot have actually positive result in any type of scenarios.

d.

Workplace civility is the avoidance of challenging or complicatedissues.

19. Defensive interaction contains messages that are_____.

a.

assertive

b.

aggressive

c.

direct

d.

powerful

20. Which of the adhering to statements is true ofgroups?

a.

They emphadimension individual accountcapacity.

b.

They encompass just members that share equivalent ethnicbackgrounds.

c.

They exclude discussions on management.

d.

They emphasize individual interests ahead of unity.

21. In the context of teams and also work-related groups, groupsemphasize:

a.

cumulative job-related assets.

b.

common accountcapacity.

c.

individual management.

d.

shared management.

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Answer18 : Worklocation incivility is low-intensity deviant workplace habits. Civility respects the “integrity and also dignity” of people. In this instance, it avoid any type of damage to…View the full answer

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