Key PointsA persistent "door ajar" warning light is frustrating owners whose doors are the majority of certainly not ajar.The difficulty is a lot of prevelant in the 2011-2013 Ford EdgeFord will certainly attempt to clean the sensor yet owners say that"s only a short-lived fix.

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The ever-existing door ajar light


While it starts intermittently, the “door ajar” light is coming on – and also staying on – for Ford owners, even once their doors are certainly closed. Gradually tright here is no amount of door slamming that have the right to obtain that always-on, retina-burning, constant-reminder-of-your-decision-to-buy-a-Ford to shut off.

It’s many likely an electrical problem concerned the switch inside the latch mechanism. While the door will certainly mechanically latch, problems through the switch make the door appear to be open up to the car’s Electronic Control Unit (ECU).


Door Open? Closed? Who Really Knows at this Point ∞

Edge owners have actually been complaining about it in document numbers, regularly recording 3 spots on the Trfinishing Complaints list on CarComplaints.com.

And as luck would certainly have actually it, the problem generally doesn’t begin happening until about 50,000 miles. Well beyond the car’s 3-year typical warranty. That implies owners can suppose to pay for repairs.

Beyond the Dashboard ∞

While a warning light is annoying, the "door ajar" issue is a lot deeper that. If the car’s computer system thinks the door is open up, it might also:

Leave the internal dome lights on which can result in the battery draining overnight.Refusage to lock the doors once the car is in motion. A safety issue for anyone, however especially those owners via children.The essential fob won’t have the ability to lock the doors once you leave the automobile parked. Hello, thieves!

"This is a large security problem, and also if my wife"s automobile door does not remain locked in the time of an accident or bereason all the dome lights come on once trying to drive at night and reasons an accident. I will certainly sue Ford for not having actually a reasonable respeak to. This is the greatest worry through the 2011 Ford Edge."

A Federal Investigation ∞

By October 2016, the National Highmeans Traffic Safety Administration (NHTSA) database reached 1,500 complaints, prompting the company to open an examination.

From David Woods of CarComplaints.com:

"In addition to the safety dangers brought about by the lights, owners say they have actually been compelled to pay hundreds of dollars to fix troubles those owners believe should be fixed under a Ford recall. However before, one Edge owner shelp she was told by Ford the vehicles hadn"t been redubbed bereason there hadn"t been enough complaints.

Not enough complaints? First off, in what world? And second, if it"s complaints they want you deserve to aid with that right here.

Finding a Fix ∞

Repairing the trouble deserve to apparently cost anywhere between $250 and also $500 to resolve, why such a big discrepancy? Well, it depends.

The "Cleaning" Equipment ∞

Ford gave its dealers through an "Essential Special Service Tool (ESST)" for the electric switch inside the door latch. The tool provides a mild electric existing to burn off any kind of junk on the switch"s contacts. Mechanics will certainly then manually cycle the door tumbler via an additional tool from open up to closed (multiple times) and test the switch contacts.and back to open up.

The average bill for this procedure is roughly $250.

When That Stops Working ∞

Many owners report that the cleaning organization only functions for a while. Then it"s earlier to the dealership.

At that allude, they might give you the option to replace the totality module. That expenses closer to $500.

If They Say They Can"t Replicate the Problem ∞

If the service technician at your local dealership states "they"ve never heard of this before" and want to run a diagnostics, my recommendation is to skip it. Point out the thousands of complaints virtual and, if they still firmly insist on diagnostics, lug it to one more dealership.

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Technical Service Bulletin (TSB 14-0011) ∞

On May fifth, 2014, Ford released a Technical Service Bulletin (TSB) regarded the "door ajar" light (NHTSA recommendation ID 10054930). It outlines the steps a company mechanic have to go through and just how long it need to take (under 2 hrs on average).