The process of developing and maintaining an information system best describes: a. joint application design.b. prototyping.c. information systems analysis and design.d. information technology infrastructure development.e. systems implementation.

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The organizational role most responsible for the analysis and design of information systems best describes: a. business manager.b. systems analyst.c. chief information officer.d. database analyst.e. network administrator.
Software designed to support the payroll function would best be classified as: a. application software.b. system software.c. design software.d. analysis software.e. a decision support system.
An information system includes each of the following except: a. application software.b. culture.c. documentation and training materials.d. specific job roles associated with the overall system.e. controls.
Your primary responsibility as a systems analyst concerns: a. people.b. hardware.c. application software development.d. controls.e. documentation and training materials.
A sequence of step-by-step approaches that help develop the information system best describes: a. techniques.b. tools.c. methodologies.d. data flows.e. flow charts.
The particular processes that an analyst will follow to help ensure that his work is complete, well-done, and understood by project team members best defines: a. techniques.b. tools.c. methodologies.d. data flows.e. flow charts.
A group of interrelated procedures used for a business function, with an identifiable boundary, working together for some purpose, best defines: a. environment.b. system component.c. constraint.d. interface.e. system.
Which of the following is not a system characteristic? a. Interfaceb. Boundaryc. Inputd. Scopee. Output
Dependence of one part of the system on one or more other system parts best describes: a. interrelated components.b. boundary.c. component.d. dependency.e. cohesion.
The line that marks the inside and outside of the system that sets off the system from its environment, best defines: a. delineation mark.b. boundary.c. scope.d. interface.e. analysis area.
The overall goal or function of a system best defines: a. purpose.b. goal.c. objective.d. scope.e. mission.
The environment of a state university would not include: a. prospective students.b. the legislature.c. the president"s office.d. the news media.e. a foundation.
The point of contact where a system meets its environment or where subsystems meet each other best describes: a. boundary points.b. interfaces. c. contact points.d. merge points.e. forks.
The process of breaking the description of a system down into small components best defines: a. coupling.b. cohesion.c. decomposition.d. modularity.e. scaling.
Which of the following is not a function of decomposition? a. Permit different parts of the system to be built at the same time by the same personb. Allow attention to be concentrated on the part of the system pertinent to a particular audience, without confusing people with details irrelevant to their interestsc. Facilitate the focusing of attention on one area (subsystem) at a time without interference from other partsd. Break a system into smaller, more manageable and understandable subsystemse. Build different parts of the system at independent times and have the help of different analysts
Which of the following is a direct result of decomposition? a. Couplingb. Open systemsc. Cohesiond. Modularitye. Interfaces
The extent to which subsystems depend on each other refers to: a. modularity.b. coupling.c. decomposition.d. dependence.e. cohesion.
The extent to which a system or subsystem performs a single function defines: a. modularity.b. coupling.c. decomposition.d. dependence.e. cohesion.
Today, systems development focuses on: a. modularity.b. coupling.c. decomposition.d. systems integration.e. systems implementation.
Which of the following allows hardware and software from different vendors to work together in an application? a. Systems couplingb. Systems integrationc. Systems decompositiond. Participatory designe. Joint application design
Large, complex systems that consist of a series of independent system modules best describes: a. intranets.b. outernets.c. enterprise-wide systems.d. interorganizational systems.e. intraorganizational systems.
Which of the following is a key system component? a. Scopeb. Boundaryc. Interfaced. Processing logice. Environment
Raw facts that describe people, objects, and events in an organization best defines: a. data.b. data flows.c. information.d. processing logic.e. processes.
Data that have been processed and presented in a form suitable for human interpretation, often with the purpose of revealing trends or patterns, best defines: a. data structure.b. data.c. information.d. data flows.e. processing logic.
The steps by which data are transformed or moved and a description of the events that trigger these steps best defines: a. processing logic.b. data flow.c. data logic.d. flow conversion.e. data steps.
A clerk pressing a key on a credit card scanner to compute a new credit balance is best depicted as: a. a data flow.b. processing logic.c. information.d. subordinate data.e. flow conversion.
A strategy of information systems development that focuses on the ideal organization of data rather than on where and how they are used best defines the: a. process-oriented approach.b. data-organization approach.c. client/server approach.d. data-oriented approach.e. information-oriented approach.
Which of the following is not a true statement concerning the differences between the process-oriented and data-oriented approaches to systems development? a. The process-oriented approach has limited design stability.b. Much uncontrolled data duplication exists with the data-oriented approach.c. The data-oriented approach designs data files for the enterprise.d. The process-oriented approach designs data files for each individual application.e. The data-oriented approach is more enduring because the data needs of an organization do not change rapidly.
Which of the following describes the kinds of data needed in systems and the business relationships among data? a. Flowchartb. Decision tablec. Decision treed. Data modele. Process model
A shared collection of logically related data designed to meet the information needs of multiple users in an organization best describes: a. an application.b. a database.c. information.d. a data group.e. an object.
Designing databases around subjects results in: a. coupling.b. application independence.c. a participatory design.d. cohesion.e. modularity.
When developing information systems, an organization could: a. use an in-house staff to develop the system.b. buy the system off-the-shelf.c. implement an enterprise-wide system.d. hire a consulting company.e. do all of the above.
Non-information systems professionals in an organization are called: a. end users.b. skilled workers.c. information workers.d. systems analysts.e. managers.
Which of the following is not a characteristic of a successful team? a. Competitiveness among team membersb. Clear and complete communicationc. Tolerance of diversity, uncertainty, and ambiguityd. Truste. A reward structure that promotes shared responsibility and accountability
Analytical skills: a. help you work with end users, as well as other analysts and programmers.b. help you understand the potential and the limitations of information technology.c. help you manage projects, resources, risk, and change.d. enable you to understand the organization and its functions, to identify opportunities and problems, and to analyze and solve problems.e. promote an understanding of the different types of information systems.
d. enable you to understand the organization and its functions, to identify opportunities and problems, and to analyze and solve problems.
Technical skills: a. help you work with end users, as well as other analysts and programmers.b. help you understand the potential and the limitations of information technology.c. help you manage projects, resources, risk, and change.d. enable you to understand the organization and its functions, to identify opportunities and problems, and to analyze and solve problems.e. promote an understanding of the different types of information systems.
Management skills: a. help you work with end users, as well as other analysts and programmers.b. help you understand the potential and the limitations of information technology.c. help you manage projects, resources, risk, and change.d. enable you to understand the organization and its functions, to identify opportunities and problems, and to analyze and solve problems.e. promote an understanding of the different types of information systems.
Interpersonal skills: a. help you work with end users, as well as other analysts and programmers.b. help you understand the potential and the limitations of information technology.c. help you manage projects, resources, risk, and change.d. enable you to understand the organization and its functions, to identify opportunities and problems, and to analyze and solve problems.e. promote an understanding of the different types of information systems.
Which of the following is not one of the four classes of information systems? a. Transaction processing systemsb. Management information systemsc. Expert systemsd. Decision support systemse. Production systems
Transaction processing systems: a. automate the handling of data about business activities.b. are designed to help organizational decision makers make decisions.c. replicate the decision-making process rather than manipulate information.d. take relatively raw data that have been previously captured and converts them into a meaningful aggregated form that managers need to conduct their responsibilities.e. provide general recommendations on how to fix, enhance, or replace a current system.
Management information systems: a. automate the handling of data about business activities.b. are designed to help organizational decision makers make decisions.c. replicate the decision-making process rather than manipulate information.d. take relatively raw data that have been previously captured and converts them into a meaningful aggregated form that managers need to conduct their responsibilities.e. provide general recommendations on how to fix, enhance, or replace a current system.
d. take relatively raw data that have been previously captured and converts them into a meaningful aggregated form that managers need to conduct their responsibilities.
Decision support systems: a. automate the handling of data about business activities.b. are designed to help organizational decision makers make decisions.c. replicate the decision-making process rather than manipulate information.d. take relatively raw data that have been previously captured and converts them into a meaningful aggregated form that managers need to conduct their responsibilities.e. provide general recommendations on how to fix, enhance, or replace a current system.
The need for a new or enhanced system is identified during: a. systems planning and selection.b. systems coding.c. systems analysis.d. systems design.e. systems implementation and operation.
In which SDLC phase will the analyst study the organization"s current procedures and the information systems used to perform tasks? a. Systems planning and selectionb. Systems observationc. Systems analysisd. Systems designe. Systems implementation and operation
In which phase will the systems analyst convert the description of the recommended alternative solution into logical and then physical system specifications? a. systems planning and selectionb. systems conversionc. systems analysisd. systems designe. systems implementation and operation
A description of the alternative solution recommended by the analysis team is provided during the: a. systems planning and selection phase.b. systems analysis phase.c. systems design phase.d. systems alternative selection phase.e. systems implementation and operation phase.
In which SDLC phase is the information system coded, tested, and installed in the organization? a. Systems planning and selectionb. Systems replacementc. Systems analysisd. Systems designe. Systems implementation and operation
Priorities for systems and projects are deliverables for the: a. systems planning and selection phase.b. systems analysis phase.c. systems design phase.d. systems priority phase.e. systems implementation and operation phase.

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A systems development approach that originated in northern Europe, in which users and the improvement in their work lives are the central focus, best defines: a. Joint Application Design.b. Participatory Design.c. Rapid Application Development.d. end user development.e. prototyping.
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